RBS 2003 Annual Report Download - page 9

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Annual Report and Accounts 2003
07
Group profile
Citizens
Chairman, President and
Chief Executive Officer
Larry Fish
Geographic spread
New England and
Mid Atlantic regions of US
Employees
14,200
Citizens is engaged in retail and
commercial banking through a
growing network of city centre, local
and supermarket branches in the US
states of :
Ð Connecticut
Ð Delaware
Ð Massachusetts
Ð New Hampshire
Ð New Jersey
Ð Pennsylvania
Ð Rhode Island
It offers personal banking,
residential mortgages and home
equity loans. It also provides a wide
variety of commercial loans and
services including; real estate
lending, equipment leasing, credit
card merchant services, trust and
investment services, cash
management and international
banking.
Market data
13th largest commercial banking
organisation in the US ranked by
deposits
4th largest supermarket
bank in the US
2.4 million personal customers
RBS Insurance
Chief Executive
Annette Court
Geographic spread
UK, Ireland, Spain, Germany,
Italy and Japan
Employees
19,400
RBS Insurance sells and underwrites
retail and wholesale general insurance
via the telephone, the internet and a
network of brokers.
It includes some of the best known
insurance brands including Direct
Line, Churchill Insurance, NIG, Devitt,
Green Flag, UKI Partnerships and
Inter Group.
Market data
2nd largest general insurer
in the UK
No.1 for UK motor insurance
No. 2 for UK household insurance
over 19 million UK insurance
policies in-force
over 8 million UK motor policies
over 5 million UK home policies
largest direct insurer in Spain
largest direct insurer in Italy
over 1.5 million international
motor policies
Ulster Bank
Chief Executive
Cormac McCarthy
Geographic spread
across Ireland
Employees
5,100
On 5 January 2004 Ulster Bank was
significantly enlarged with the
completion of the acquisition of First
Active plc. Ulster Bank provides
banking and financial products and
services via its branch network,
telephone and the internet to
customers throughout Ireland:-
Ð retail
Ð wholesale
Ð mortgage
Ð savings
Ð investment
First Active offers mortgage and
savings products to customers in the
Republic of Ireland.
Corporate and institutional customers
benefit from the scale and experience
of the Corporate Banking and
Financial Markets division.
Market data
3rd largest clearing bank in the
Republic of Ireland
largest bank in Northern Ireland
now has 1.4 million customers
over 120,000 mortgage customers
No. 2 for mortgages in the
Republic of Ireland
Wealth Management
Chief Executive
Gordon Pell
Geographic spread
UK, Europe, Asia, offshore
locations
Employees
5,600
Private Banking
Coutts Group and Adam & Company
offer private, corporate and expatriate
client services including:-
Ð banking
Ð wealth management
Ð investment management
Ð financial planning
Ð trust and fiduciary services
Offshore Banking
The offshore banking business offers
retail banking services to local and
expatriate customers and corporate
banking and treasury services to
corporate, intermediary and
institutional clients.
Market data
No.1 for private banking in the UK
a leading player in offshore
banking in the UK
over 90,000 UK and international
clients
over 168,000 offshore clients