RBS 2003 Annual Report Download - page 32
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Please find page 32 of the 2003 RBS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
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Manufacturing continued
30
Manufacturing
The shopping list for
our 2004 Branch Investment
Programme includes 4,200
chairs, 11,300 light fittings,
and 33,900 sq metres of
carpet.
Processing over 6.2
million card transactions
per day RBS is at the
forefront of a programme to
implement the next
generation of payment card
technology, spearheading a
public trial of PIN protected
cards designed to reduce
card fraud.
We want customers
to feel as good about
NatWest as we do. We
replaced signage at over
1,600 branches, part of an
ongoing programme of
refurbishment to revitalise
interiors.
To encourage use of
our ATMs, ‘Golden Tickets’
were randomly loaded to
machines UK wide. Six
lucky customers won
£10,000.
In a typical day –
3.5 million cheques and
credits processed,
£87 million dispensed from
ATMs, 191,800 telephone
calls answered and over
6.2 million card
transactions processed.
The ‘engine room’ of RBS, Manufacturing enables the Group
to function 24 hours a day, 365 days a year.
Make it happen