RBS 2003 Annual Report Download - page 37

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RBS Insurance was created on
1 September 2003 by bringing
together the Direct Line Group
and the newly acquired Churchill
Insurance Group. Their combined
strength makes RBS Insurance the
second largest general insurer, the
number one motor insurer and the
number two home insurer in the
UK. Our total income was up by
52% to £3,245 million.
 Direct Line and Churchill are two of the best
known general insurance brands in the UK and
provide general insurance and motor breakdown
services to the customer direct, by telephone and
the internet, or through independent brokers.
 Motor insurance policies in-force in the UK
increased by over 3.4 million.
 Home insurance policies in-force grew by
almost 3.6 million.
 Travel insurance policies in the UK
increased by 103,000.
 Pet insurance policies in the UK
increased by 78,000.
 Direct Line sells and services eight separate
products under the Direct Line, Privilege and Green
Flag brands. It has over 6 million in-force policies.
 Churchill sells and services four separate
products under the Churchill brand and has over
1.4 million in-force policies.
 UKI Partnerships is a leading wholesale
provider of insurance and motoring related services
and provides insurance for, amongst others, Tesco
Personal Finance and seven out of the top ten
motor manufacturers.
 Sales of motor insurance through Tesco
Personal Finance have topped one million policies.
 Our International Division sells insurance in
Spain, Germany, Italy and Japan. We maintained
our position as the largest direct private motor
insurer in Spain and Italy. Internationally we now
have over 1.5 million policies in-force.
 Through NIG we sell personal and
commercial insurance products through a network
of 5,000 independent brokers. Devitt is our
specialist broker for motor cycles. Inter provides
travel insurance and claims administration for
several well-known retail brands.
RBS Insurance
Annual Report and Accounts 2003
35