RBS 2005 Annual Report Download - page 17

Divisional review
15
Corporate Markets is focused on
the provision of financial services
to commercial and corporate
customers in the UK and to
large corporates and financial
institutions around the world. In
2005 Corporate Markets increased
income by 17% to £8,815 million.
 The former Corporate Banking & Financial
Markets division was renamed Corporate Markets
on 1 January 2006, when we reorganised our
activities into two businesses, UK Corporate
Banking and Global Banking & Markets, in order to
enhance our focus on the distinct needs of these
two customer segments.
 Corporate Markets’ extensive product
range includes cash and liquidity management
and comprehensive debt, risk management and
treasury services. Debt services include overdraft,
bilateral and syndicated lending; primary bond
issuance; trade finance; asset finance; and
structured finance solutions for property, acquisition
finance, project finance and infrastructure finance
(including PPP/PFI). Risk management and treasury
services include trading of corporate, institutional
and public sector debt; futures brokerage; foreign
exchange; and money markets, currency derivative
and interest rate risk management services.
UK Corporate Banking provides customers with a full
suite of banking products and specialist services to
meet domestic and international needs. We continue
to be the UK’s No.1 corporate and commercial
relationship bank and market leader in the UK in
payments, card transaction processing, deposits,
lending, asset finance, invoice finance, foreign
exchange and sterling interest rate derivatives.
 Our corporate and commercial banking
business has 86,000 customers supported
by 1,500 dedicated relationship and business
development managers operating out of
170 corporate centres spread across the UK.
 We differentiate ourselves through the
strength of our long-term relationships with our
customers. Service is delivered by a network of
experienced and highly trained relationship
managers operating in their local communities.
Acting as a single point of contact, they work
proactively with our product teams to deliver the
right solutions for their customers’ needs. Quality
operational service is provided by specialist
customer service teams who are also closely
aligned with our relationship managers.
 In addition to our core banking offering of
lending, payments, deposits and international
services, our specialist businesses offer a full range
of financing solutions to UK customers. Lombard is
the market-leading provider of asset financing and
management services from traditional hire purchase,
leasing and contract hire through to bespoke
solutions. RBS Invoice Finance’s services include
factoring, invoice discounting, asset-backed lending,
trade cycle finance and bad debt protection.
Lombard and RBS Invoice Finance have 400
sales staff working out of 53 offices, and over
100,000 customers.
2005
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