Bank of America 2004 Annual Report Download - page 12

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BANK OF AMERICA 2004 11
R. EUGENE TAYLOR
PRESIDENT,GLOBAL BUSINESS AND
FINANCIAL SERVICES
“With our unparalleled
resources, products and industry
expertise, we can do more for our
clients—and do it better—
than anyone else.”
(More on page 19)
BRIAN T. MOYNIHAN
PRESIDENT,GLOBAL WEALTH
AND INVESTMENT MANAGEMENT
“Everything we do is
designed to help our clients achieve
their financial goals through
strong, long-term relationships
based on mutual trust.”
(More on page 21)
MARC D. OKEN
CHIEF FINANCIAL OFFICER
“Our goal is to produce
consistent, attractive
earnings growth at high
rates of profitability for our
shareholders.”
H. JAY SARLES
VICE CHAIRMAN AND SPECIAL
ADVISOR TO THE CEO
“When Bank of America
and Fleet merged, our goals were
to retain customers and
increase deposits and loans, and
we achieved those goals.”
LIAM E. MCGEE
PRESIDENT, GLOBAL CONSUMER AND
SMALL BUSINESS BANKING
“The key to growth and customer
delight is emotionally connecting
with customers and delivering
a consistent, familiar experience
throughout the franchise.”
(More on page 12)
MILTON H. JONES, JR.
GLOBAL QUALITY AND PRODUCTIVITY EXECUTIVE
“Our focus on quality and
Six Sigma tools in our leadership
and customer interactions helps
make us a stronger, more
profitable company.”