Bank of America 2004 Annual Report Download - page 29

Download and view the complete annual report

Please find page 29 of the 2004 Bank of America annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 154

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154

’02 ’03 ’04
$18.3
$20.9
$26.9
Revenue* Net Income
($ in billions)
($ in billions)
’02 ’03 ’04
$4.4
$4.5
$6.7
Global Consumer and Small Business Banking
(Formerly Consumer and Small Business Banking)
Bank of America serves more consumers and small businesses in the United
States than any other bank, with nearly 6,000 banking centers and nearly
17,000 proprietary ATMs in 29 states plus the District of Columbia; an award-
winning online banking service with the most active users of any online bank
and more active online bill payers than all other bank competitors combined;
and a 24-hour telephone banking service that earns high ratings for customer
satisfaction. Positioned in the nation’s wealthiest, fastest-growing and most
diverse markets, the bank serves 33 million households and more than 3
million small businesses. We are the nation’s largest provider of checking
account services and the nation’s number one debit card provider. Global
Consumer and Small Business banking includes the nation’s fastest-growing
major credit card company, the number five provider of consumer first mortgages
and number two provider of home equity lines of credit.
Four Business Lines
Partner to Deliver the Whole Bank
Revenue*
Global Business and Financial Services
(Formerly Commercial Banking)
Global Business and Financial Services offers clients unrivaled market access,
flexibility and value from their banking relationships through a variety of
services, including Global Treasury Services, Middle Market Banking,
Commercial Real Estate Banking, Dealer Financial Services (auto, marine and
RV lending), Leasing and Business Capital (asset-based lending). Bank of
America is the predominant middle-market bank in the United States, providing
comprehensive financial solutions, including capital markets, investment
banking and traditional banking services. We also are the number one global
treasury services provider, the leading bank-owned asset-based lender and the
leading provider of financial services to commercial real estate developers,
homebuilders and commercial real estate firms. Effective January 1, 2005,
Bank of America will include the results of Latin America and Business
Banking (client-managed business accounts formerly included in Small
Business) in Global Business and Financial Services.
28 BANK OF AMERICA 2004
’02 ’03 ’04
$1.4
$1.5
$2.8
Net Income
’02 ’03 ’04
$4.7
$5.7
$6.5