RBS 2012 Annual Report Download - page 89
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RBS GROUP 2012
87
Direct Line Group
2012 2011 2010
£m £m £m
Earned premiums 4,044 4,221 4,459
Reinsurers' share (326) (252) (148)
Net premium income 3,718 3,969 4,311
Fees and commissions (430) (400) (410)
Instalment income 126 138 159
Other income 60 100 179
Total income 3,474 3,807 4,239
Net claims (2,427) (2,772) (3,932)
Underwriting profit 1,047 1,035 307
Staff expenses (338) (288) (287)
Other expenses (387) (333) (325)
Total direct expenses (725) (621) (612)
Indirect expenses (124) (225) (267)
(849) (846) (879)
Technical result 198 189 (572)
Investment income 243 265 277
Operating profit/(loss) 441 454 (295)
Analysis of income by product
Personal lines motor excluding broker
- own brands 1,631 1,742 1,825
- partnerships 124 209 343
Personal lines home excluding broker
- own brands 462 471 474
- partnerships 364 363 388
Personal lines rescue and other excluding broker
- own brands 183 181 192
- partnerships 178 125 155
Commercial 322 315 314
International 315 340 316
Other (1) (105) 61 232
Total income 3,474 3,807 4,239
In-force policies (000s)
Personal lines motor excluding broker
- own brands 3,714 3,787 4,162
- partnerships 336 320 645
Personal lines home excluding broker
- own brands 1,754 1,811 1,797
- partnerships 2,485 2,497 2,530
Personal lines rescue and other excluding broker
- own brands 1,803 1,844 1,966
- partnerships 7,628 7,307 7,497
Commercial 466 422 352
International 1,462 1,387 1,082
Other (1) 50 1 644
Total in-force policies (2) 19,698 19,376 20,675