Bank of America 2013 Annual Report Download - page 3
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1
At the same time, we are making more loans, attracting more deposits, achieving
record results in our wealth management business, and maintaining our leadership
positions in investment banking. We continue to invest in many areas of the
company — averaging about $3.5 billion in initiative spending each year for the
past three years.
We’re investing in our industry-leading online and mobile banking platforms.
We’re also investing in growth areas, including small business and wealth
management. And, we’re investing in the systems that serve our large corporate
clients and institutional investors.
We have commercial banking relationships with
83 percent of the 2013 Global Fortune 500
and 98 percent of the 2013 U.S. Fortune 500.
While our earnings nearly tripled from 2012 to 2013, we know we have more work
to do to reach our full earnings potential.
As we think about the opportunities we have, we are focused on a very straight-
forward purpose: to help make fi nancial lives better, through the power of every
connection. What you will see throughout this report are examples where we are
doing that in markets across the United States and beyond. Everywhere we operate,
our teams are exchanging information and opportunities about the customers
and clients they serve, and we are tracking closely to ensure that we are giving
those customers the opportunity to do with us all the things they must do to
live their fi nancial lives.
mass affluent clients and 3 million
entrepreneurs and small business
clients connected to 5,151 banking
centers and 16,259 ATMs
8M