Bank of America 2013 Annual Report Download - page 5
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3
We are helping customers live their fi nancial lives
everywhere we serve them; in 2013, deposit levels
reached a record $1.12 trillion while we increased
our loans and leases by $20 billion to $928 billion,
led by strong lending to commercial businesses.
No matter where I’ve traveled, our employees have energy and optimism about
the future. All over the world, our team is hard at work serving customers and
improving the communities where they live and work. Last year alone, Bank of
America employees gave more than 2 million volunteer hours investing in the
causes important to them, fulfi lling a longstanding tradition of volunteerism
that our company is proud to support.
All of these efforts are in keeping with our Corporate Social Responsibility (CSR)
philosophy, which informs our company’s values and provides a platform to support
partnerships in the public and private sectors, and reinforces our mission of helping
local economies and communities grow and prosper.
Whether it’s our partnership with (RED) to help end mother-to-child transmission
of AIDS, or our work with military veterans to help them transition from active
duty with jobs, training and education, or how we are improving fi nancial literacy
through our Better Money Habits program in partnership with Khan Academy,
these and many other initiatives demonstrate our commitment to helping our
customers, clients, employees and community partners address a wide range of
issues that are important to them.
9.86%
11.19%
11.06%
’11 ’12 ’13
Tier 1
common
capital ratio
(at year-end)
$12.95
$13.79
$13.36
’11 ’12 ’13
Tangible
book value
per share
(at year-end)
in partnership with
Powered by
Better Money HabitsTM
In 2013, we partnered with Sal Khan and Khan Academy to develop Better Money
Habits™, a program designed to help everyone learn about personal fi nance. Every
day we connect people to free, engaging and informative videos and resources
on www.BetterMoneyHabits.com, and reinforce the lessons through our interactions
with customers and the community.