RBS 2009 Annual Report Download - page 374

Shareholder information
RBS Group Annual Report and Accounts 2009372
Financial calendar
Annual General Meeting 28 April 2010 at 1pm
Edinburgh International
Conference Centre,
The Exchange, Morrison Street,
Edinburgh
Interim results August 2010
Dividends
Payment dates:
Cumulative preference shares 28 May and 31 December 2010
Non-cumulative preference shares 31 March, 30 June,
30 September and
31 December 2010
Ex-dividend dates:
Cumulative preference shares 28 April 2010
Record dates:
Cumulative preference shares 30 April 2010
For further information on the payment of dividends, see page 377.
Shareholder enquiries
Shareholdings in the company may be checked by visiting the
‘Shareholder Services’ section of our website
(www.rbs.com/shareholder). You will need the shareholder reference
number printed on your share certificate or tax voucher to gain access
to this information.
You may also check your shareholding by contacting our Registrar:
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ
Telephone: [phone]
Fax: [phone]
Web: www.investorcentre.co.uk/contactus
Shareholders may also download forms via the ‘Shareholder Services’
section of our website (www.rbs.com/shareholder).
Braille and audio Annual Review and Summary Financial Statement
Shareholders requiring a Braille or audio version of the Annual Review
and Summary Financial Statement should contact the Registrar on
[phone].
ShareGift
The company is aware that shareholders who hold a small number of
shares may be retaining these shares because dealing costs make it
uneconomical to dispose of them. ShareGift, the charity share donation
scheme is a free service operated by The Orr Mackintosh Foundation
(registered charity 1052686) to enable shareholders to donate shares to
charity.
Should you wish to donate your shares to charity in this way you should
contact ShareGift for further information:
ShareGift, The Orr Mackintosh Foundation,
17 Carlton House Terrace, London SW1Y 5AH
Tel: [phone]
www.sharegift.org
Donating your shares in this way will not give rise to either a gain or a
loss for UK capital gains tax purposes and you may be able to reclaim
UK income tax on gifted shares. Further information can be obtained
from HM Revenue & Customs.
Warning to shareholders – boiler room scams
Over the last few years, many companies have become aware that their
shareholders have received unsolicited phone calls or correspondence
concerning investment matters. These are typically from overseas based
‘brokers’ who target UK shareholders, offering to sell them what often
turn out to be worthless or high risk shares in US or UK investments.
These operations are commonly known as ‘boiler rooms’. These
‘brokers’ can be very persistent and extremely persuasive, and a 2006
survey by the Financial Services Authority (FSA) has reported that the
average amount lost by investors is around £20,000.
It is not just the novice investor that has been duped in this way; many
of the victims had been successfully investing for several years.
Shareholders are advised to be very wary of any unsolicited advice,
offers to buy shares at a discount or offers of free company reports. If
you receive any unsolicited investment advice:
•Make sure you get the correct name of the person and organisation;
•Check that they are properly authorised by the FSA before getting
involved by visiting www.fsa.gov.uk/pages/register;
•Report the matter to the FSA either by calling [phone]
or visiting www.moneymadeclear.fsa.gov.uk; and
•If the calls persist, hang up.
If you deal with an unauthorised firm, you will not be eligible to receive
payment under the Financial Services Compensation Scheme. The FSA
can be contacted by completing an online form at
www.moneymadeclear.fsa.gov.uk/contactus
Details of any share dealing facilities that the company endorses will be
included in company mailings.
More detailed information on this or similar activity can be found on the
FSA website www.moneymadeclear.fsa.gov.uk