RBS 2010 Annual Report Download - page 17

15RBS Group 2010
Our business and our strategy
Our Core businesses
Wealth
We provide private banking and investment
services in the UK through Coutts & Co and
Adam & Company; offshore banking through
RBS International, NatWest Offshore and Isle
of Man Bank; and international private
banking through RBS Coutts.
Return Cost:income Loan:deposit
on equity (%) ratio (%) ratio (%)
2009 30 59 38
2010 19 70 44
2013 — <50 <30
Global Transaction Services
We offer global payments, cash and liquidity
management, trade finance, and commercial
card products and services. We are able to
support and connect customers across
128 countries.
Return Cost:income Loan:deposit
on equity (%) ratio (%) ratio (%)
2009 42 59 21
2010 43 57 21
2013 — <50 <20
Ulster Bank
We are a leading retail and commercial bank
in Northern Ireland and the Republic of
Ireland. We provide a comprehensive range of
financial services through our Retail Markets
and Corporate Markets divisions.
Return Cost:income Loan:deposit
on equity (%) ratio (%) ratio (%)
2009 (12) 73 177
2010 (21) 59 152
2013 >15 c.50 <150
Core revenue by division – 2010 Total revenue by geographic split – 2010
GBM 32% UK Retail 22%
Ulster Bank 4%
Wealth 4%
US R&C 12%
UK
Corporate
16%
EU 15%
RoW 8%
UK 54%
US 23%
US Retail & Commercial
We provide financial services primarily in the
North Eastern United States through the
Citizens Bank, Charter One and RBS Citizens
brands. We are engaged in retail and
corporate banking activities. We rank among
the top five banks in New England.
Return Cost:income Loan:deposit
on equity (%) ratio (%) ratio (%)
2009 (1) 78 80
2010 4 72 81
2013 >15 <55 <90
Global Banking & Markets
We provide financing, risk management and
advisory services to major corporations,
financial institutions and public sector clients
in 39 countries.
Return Cost:income
on equity (%) ratio (%)
2009 30 42
2010 17 56
2013 >15 c.55
RBS Insurance
We sell and underwrite retail and SME
insurance over the telephone and internet,
as well as through brokers and partnerships.
Our brands include Direct Line, Churchill,
Privilege, Green Flag and NIG.
Return Cost:income
on equity (%) ratio (%)
2009 2 92
2010 (8) 172
2013 >20 <60
GTS 10%
Retail &
Commercial
68%
Internationally
operating R&C
business
30%
Note: Excluding Fair Value of Own Debt (FVOD), excluding RBS Insurance.