RBS 2010 Annual Report Download - page 99

RBS Insurance
2010 2009 2008
£m £m £m
Earned premiums 4,459 4,519 4,512
Reinsurers' share (148) (165) (206)
Net premium income 4,311 4,354 4,306
Fees and commissions (409) (366) (396)
Instalment income 144 142 131
Other income 46 25 7
Total income 4,092 4,155 4,048
Net claims (3,961) (3,635) (3,032)
Underwriting profit 131 520 1,016
Staff expenses (266) (267) (286)
Other expenses (170) (222) (225)
Total direct expenses (436) (489) (511)
Indirect expenses (267) (270) (261)
(703) (759) (772)
Technical result (572) (239) 244
Impairment losses —(8) (42)
Investment income 277 305 382
Operating (loss)/profit (295) 58 584
Analysis of income by product
Personal lines motor excluding broker
- own brands 1,787 1,783 1,674
- partnerships 272 301 320
Personal lines home excluding broker
- own brands 474 443 415
- partnerships 378 381 385
Personal lines other excluding broker
- own brands 192 191 185
- partnerships 144 212 173
Other
- commercial 299 305 319
- international 316 288 267
- other (1) 230 251 310
Total income 4,092 4,155 4,048
In-force policies (000's)
Personal lines motor excluding broker
- own brands 4,162 4,762 4,396
- partnerships 645 844 951
Personal lines home excluding broker
- own brands 1,758 1,717 1,516
- partnerships 1,850 1,918 1,993
Personal lines other excluding broker
- own brands 2,005 2,319 1,938
- partnerships 8,177 7,335 7,814
Other
- commercial 284 273 266
- international 1,082 944 949
- other (1) 644 1,123 1,246
Total in-force policies (2) 20,607 21,235 21,069
Gross written premiums (£m) 4,298 4,480 4,384
For notes relating to this table refer to page 98.
97RBS Group 2010
Business review