RBS 2013 Annual Report Download - page 13
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11
RBS at a glance
RBS at a glance
RBS is rooted in the UK, serving personal, business and institutional
customers in the UK and many other countries. Our businesses are
strong players in the markets in which we choose to compete.
The businesses are stronger together than apart, to the benefit of
customers and shareholders.
RBS is now safer and the day when we will be able to offer shareholders
a decent return is closer. But making RBS a really good bank demands
more. That is why we are still investing more effort in all of our businesses
to serve customers well.
“ We must become a
company that knows
what it means to obsess
about our customers. This
is a fundamental challenge
that will involve the whole
organisation.”
Total income
by region
2013
Core income
by division
2013
UK Retail
25%
UK
Corporate
23%
Wealth
6%
International
Banking
9%
Ulster
Bank
4%
US Retail &
Commercial
15%
Markets
17%
Centre
1%
USA
24%
UK
63%
Europe
9%
RoW
4%